Terms of Use

Last Updated: 2024-01-01

Acceptance of the Terms

By accessing or using the Services, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. If you do not agree to any of these terms, you may not use our Services.

Description of the Service

Nely provides a business messaging platform that allows companies to interact with their customers through various messaging channels such as WhatsApp, Facebook Messenger, and SMS. Our Services include tools to automate responses, manage conversations, and analyze data to improve communication with customers.

Account Registration

To access and use certain features of the Services, you may need to register and create an account. By registering, you agree to provide accurate, current, and complete information about yourself or your company as required.

Privacy

We understand the importance of privacy and are committed to protecting the personal information of our users. Please refer to our Privacy Policy for more details on how we collect, use, and protect your information.

Use of WhatsApp Business Platform Data

Nely provides the ability to interact with customers through the WhatsApp Business Platform as part of our Services. By using the WhatsApp Business Platform feature, you agree to the following:

• Consent for Use of WhatsApp Business Platform: By using the WhatsApp Business Platform feature of our Services, you expressly consent to Nely processing the personal data necessary to facilitate communication through the WhatsApp Business Platform.
• Data Collected by WhatsApp Business Platform: You understand and agree that, by using the WhatsApp Business Platform feature, Nely may collect certain personal data, such as phone numbers, exchanged messages, and other relevant information, as permitted by WhatsApp and our Privacy Policy.
• Use of Data by Nely: Nely will use the data collected through the WhatsApp Business Platform solely to facilitate communication between you and your customers, improve our Services, and comply with our legal obligations.
• Data Protection: We are committed to protecting the personal data collected through the WhatsApp Business Platform in accordance with our Privacy Policy and applicable data protection laws.
• User Responsibility: You are responsible for obtaining any necessary consent from your customers before communicating with them through the WhatsApp Business Platform using our Services. Nely will not be liable for the misuse of personal data by users.

Intellectual Property

The Services and all associated content, features, and functionalities are the exclusive property of Nely or its licensors and are protected by applicable intellectual property laws.

Limitation of Liability

To the fullest extent permitted by law, Nely shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of the Services.

Changes to the Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will become effective immediately upon posting on this page. It is your responsibility to periodically review these Terms to stay informed of modifications.

If you have any questions about these Terms or our Services, please contact us at [email protected].